Testimonials

"Initial presentation and quote very professionally done and everything simply explained. Installation very quick with no problems at a fair price. Would recommend Falcon Windows to anyone who asked."

Mr & Mrs Neilson

"From the start to finish all workmen have been brilliant very pleased with the results and we will be doing future orders with you, your prices from the start where brilliant as I had 4 quotes yours was the best."

Mr & Mrs Farrands, Hadleigh

"Thank you so much for sending two excellent men to do our windows. Perfect in every way. Thank you again"

Mr & Mrs Catling, Felixstowe

"Very pleased with the windows & wonderful job, I wasn't at the property whilst the windows were installed but my neighbour commented later how courteous and polite the installers were. Windows look fantastic - couldn't be happier with job."

Mr Eccles, Hertfordshire

"We have been very impressed and satisfied with the way your company has carried out the installation of our windows and doors, from start to finish the service has been excellent. A special mention about the surveyor and fitters, excellent, clean tidy, professional tradesmen. We will certainly recommend your company to friends, family and anyone looking for a window and door installer.

Thank you for a job well done."

Mr & Mrs Harvey, Ipswich

"Excellent service, even with minor problem with one of the windows. This was rectified quickly and efficiently. Very good installation window fittes were very polite and friendly and did a great job. Wouldnt hessitate to reccomend to friends/family. Thankyou"

Mr & Mrs Baldry, Erwarton

"From start to finish we found falcon staff absolute stars real honest reliable company & one we would recomend"

Mr Lilley & Miss Lee, Ipswich

"Very pleased with the new doors. Appreciated NO hard sell at the beginning of transaction found the whole experience painless, work finished to high standard. Will have new windows next year with falcon.

Were recommended by work colleague will recommend falcon to any friends that need double glazing!!"

Mr & Mrs Sadler, Ipswich

"We have been very pleased with the service given. It was nice to walk round and not hear a radio played. Workmen very polite and considerate due to age of mother. She is very please with the work carried out. We also appreciated the advice given by John Garrard with a no pressure to buy approach."

Mr & Mrs Rowe, Sweffling

"We are so pleased with the new double glazed windows that was fitted into our utility room.

Its now so much warmer and a joy to look at.

The fitter was so professional and did a very good job and also cleaned up after he had finished his work.

I really can recommend Falcon Windows without any hesitation."

Mr & Mrs Snashall, Rushmere St Andrew

"We are very pleased we found falcon windows - we had no prior experience or recommendation to go by. The prompt response to quotation and willingness to negotiate the good price was obviously important. We did feel as if there was some loss of communication between surveyor and the rest of the team but were impressed with how quickly and with little fuss the issue with the windowboards was dealt with. The fitters were very impressive, their workmanship and tidiness. We were very happy to have them in the house while we were at work. A good job Falcon Windows."

Mr & Mrs Fordham, Wickham Market

"We are very pleased we found falcon windows - we had no prior experience or recommendation to go by. The prompt response to quotation and willingness to negotiate the good price was obviously important. We did feel as if there was some loss of communication between surveyor and the rest of the team but were impressed with how quickly and with little fuss the issue with the windowboards was dealt with. The fitters were very impressive, their workmanship and tidiness. We were very happy to have them in the house while we were at work. A good job Falcon Windows."

Mr & Mrs Fordham, Wickham Market

"A very good job. done well.

I could recomend Falcon Windows to anyone."

Mrs Jones, Ipswich

"Good service, would use again"

Mr Smallshaw, Ipswich

"Just to say many thanks for the work carried out as always with lots of care and well finished job

We were very happy with the installer he done his work with care and consideration"

Mr & Mrs Squirrell, Ipswich

"We appreciated the hard work of your team and their 'can-do' attitude in completing the fitting during very cold weather and some actual snowfall.

They took care to ensure that the disruption to our routine was minimal - much appreciated as we both work from home."

Mr & Mrs Scott, Hitcham

"I found your Installers Bill & Scott to be very friendly & polite at all times. They completed all work to a very high standard. They also cleaned away all mess. Overall I would recommend Falcon Windows without hesitation."

Mr Will Daly, Ipswich

"Very customer focused, friendly. Would recommend to family & friends."

Mr & Mrs Vitello

"Billy & Scott werehardworking, cheerful, worked to a high standard and tried to avoid excessive disruption to me in the house. John Garrard has provided an excellent service pre-sale of Window/ Conservatory order- nothing was too much trouble for him. I'm very happy with Window & Door installation and am looking forward to completion of the Conservatory."

Mr & Mrs Coussins, Stowmarket

"Impeccable Service right from the start. John Garrard (Installations Manager) was polite and informative and queries were handled very quickly. Extremely pleased with the quote, plus the good service, felt no need to shop around. Installation was fine. Installer was polite and got on with work straight away. Was recommended to Falcon and would have no hesitation recommending the company myself. The wrong glass was supplied on installation, however this was replaced within a week without a problem. Thank you."

Mr & Mrs Thornton, Ipswich

"Excellent service from start to finish. Wouldn't hesitate to use again or recommend to a friend"

Mr & Mrs Osborne, Ipswich

"I have found your customer service to be first class"

Mrs Farnish, Ipswich

"We found your workmen extremely polite and hard working & very much liked the fact that they kept us informed about what was going on at all times. We have & would recommend your company to our friends & family especially your Senior Installer Billy Stoddart"

Mr & Mrs Nunn, Ipswich

"We would like to thank all concerned in the installation of our new windows. From our first meeting with John Garrard your Installations Manager we have received an excellent professional service. Your installers Andy and Scott were polite and helpful, nothing was too much trouble for them. We would certainly recommend Falcon to anyone considering a similar installation"

Mr & Mrs Steward, Westerfield

"Ref;-install at ** ********* *****, Ipswich on 31/10/11 by Andy and Dave (invoice number ****). The team arrived on time and introduced themselves in a friendly manner. After an inspection of the site they courteously asked if there were any special requests or requirements. Work proceeded in a very methodical and professional way. Their attention to detail was first class and they left the premises clean and tidy.In conclusion a very satisfactory job with no inconvenience to us. Well done Andy and Dave together with all the other staff we had contact with at Falcon. Thank you all"

Mr Blofield, Ipswich

"An excellent and quality job all round, Many thanks"

Mr Greg Nunn, Ipswich

"Right from John Garrard's initial visit through to survey and installation every effort was made to ensure that the customer got what they wanted. There was no 'hard sell' from John and we felt very relaxed when discussing all the options as we did with Eamon when he surveyed the house. The installers Billy and Scott could not have been more helpful, friendly ensuring that we were happy at each stage of installation. The quality of their workmanship was very good. All in all we are very happy with Falcon Windows and Linda and I would be happy to recommend them to anyone contemplating having new windows / doors etc"

Mr & Mrs Taylor, Ipswich

"I like your firm. No job is no problems and you don't mind if I ring you up to look at our door. If there is a problem you don't make us feel like an idiot (silly person)"

Mr and Mrs Clowe

"The best Workmen I have seen for a long time. Very tidy, kind and very efficient. I would recommend to anybody.

Many thanks"

Mr Martens

"Excellent, good job done by two tradesmen Andy and Bill

Thank you"

Mr and Mrs Wood

"Thanks for sending two great guys to build our conservatory and for your help and understanding throughout the planning and building of it.

We have no hesitation in recomending you to friends and family."

Mr and Mrs Ready

"A genuine company who seemed to really care about customer service. John and Darren were excellent. People buy from people.

Thank you

PS Need to save up for fascias now!"

Mr and Mrs Sleight

"My dad has had Falcon in the past and I know it's got an excellent reputation. Brilliant on pricing, takes care when taking out all Windows

Excellent Falcon, keep it up as would definitely recommend you to family and friends.

Brilliant fitters, Andy Scott and Billy keep up the good work"

Mr and Mrs Frost

"I was 100% happy with the whole Falcon Windows experience from my first telephone call, Johns initial quote, Darren and Marks accurate measuring, to the installation by Andy, Billy and Scotty. They were totally professional and also very friendly. I'm so pleased with my Windows, French Doors and new Front Door, I will definitely recommend Falcon to anyone I know who is looking for a quality company to replace their windows and doors

Many Thanks"

Jane Beaumont

"Windows and Door looking fantastic we are very pleased with the end result.

We thank Darren and Scott for working so efficiently being helpful and pleasant. Thanks also to them for clearing up inside and out every day.

Will not hesitate to recommend Falcon Windows."

K Jeffery

"We have never met such polite and considerate workers.

The end to end process has been extremely well managed by John Garrard and technical difficulties connected to the design to the building were overcome efficiently."

R J Earey

"Your service from beginning to end has been excellent. Your visit to demonstrate the product was polite, informed, confident and honest. This visit left us in no doubt that we trusted Falcon Windows to provide a great service to us.

Your installers were very competent, confident, polite and informative. They were very easy company for the last two days. Even the singing wasn't too bad!!

I will have no hesitation in recommending Falcon to others.

Thank you, I love our new Windows"

Mr and Mrs Gatenby

"We were very impressed with Flacon Windows from the point of contact with the sales manager and throughout the installation. Everyone was so friendly and worked extremely hard to get the job completed. Would certainly recommend your company. Thank you very much"

Mr and Mrs Cullen

"Very happy with all the chaps and their hard work. Thank you for your patience, the door is very nice. Also a big thank you for the flowers, very unexpected and beautiful.

Wish you all well as a team. Thank you for a great job done."

Mr and Mrs Bridden

"Sales manager made a good initial impression as he took time to ensure all details were covered. Also we did not feel pressured at all. All staff were very professional and pleasant to deal with.

We would not hesitate to recommend your company to others."

Mr and Mrs Lodge

"We found John Garrard to be a very pleasant and considerate person and as the installation manager was always willing to listen to any concerns which we had. It is mainly because of the very professional manner he displayed that we chose to give Falcon Windows the business. He gave the confidence that he would not let us down and we had every trust in him.

The installation looks very neat and we were happy to get this done before the winter as he promised (this delivering on time) .

We would recommend Falcon to others and may deal with John over other work we need done."

Mrs E M Fair

"Absolutely thrilled with the workmanship and quality of French doors and windows. Fitters really excellent and sales team. Really impressed from start to finish and wouldn't hesitate to recommend you."

Miss Mardell

"I was very satisfied with all aspects of your installing and would not hesitate to recommend your services"

Mrs Howard

"Would recommend Falcon to others. Good service from getting quote to finished product
Thanks"

Miss Clarke

"I would recommend Falcon Windows to anyone who would want a 1st class product and 1st class workers. Excellent"

Sheila Robertson

"I am writing to thank you and your staff for installing my replacement windows. I was dreading the whole window buying experience and having spoken to one of your competitors my preconceived ideas rapidly unfolded in front of me! Sharp intakes of breath at bad access, need for scaffolding and an initial quote that would have cleared the National Debt immediately followed by a special price just for me, but only if I made up my mind straight away etc tec. The second company and the only other one I asked was yourself. We were met by John Garrod who had a very pleasant nature, answered all our questions and was very informative and helpful. Incredibly he managed to convey everything that I needed to know without touching a nerve or ruffling my feathers! The second time I met him was when he visited the house and again, he was a perfect salesmen. Have met you at the house I was impressed that the measurements were being taken by someone who was also clearly capable of fitting the windows. There is nothing more annoying than buying something from somebody who has never even seen the item they are selling. When your fitters, Darren and Billy arrived they were pleasant, polite, accommodating and very respectful of carpets, furniture etc. On the second day they were joined by Darren 2 who again was very pleasant and easy to talk to. There were a couple of awkward installations which they dealt with very well. I regard myself as a craftsman and am not easily pleased by other people's work but your staff were in every respect perfect. My wife was particularly impressed with the way Bill vacuumed his way out of the house! My wife and I are so pleased with the finished job and I have already and will continue to recommend your company. Thank you again."

Stephen Silburnn

I just wanted to take a few moments to express our sincere appreciation for the service and installation work of our Windows and doors.

As your records will show, our enquiries began only in June when we embarked on getting three quotes for what was initially to be replacement windows and patio doors.

Having had your visit to measure up for our requirements and the resulting quote, we had no hesitation in adding front and back doors to our order. Why? Not only were you the most competitive quote, your technical guidance showed you were not just interested in getting the order, but ensuring we were able to make an informed decision all the way through.

Without hesitation we were pleased to recommend you to our neighbours and very please to them also chose Falcon Windows for their replacements.

With your combination of customer focus, personal service, short lead times and competitive pricing, we can honestly say we have enjoyed the experience of doing business with Falcon Windows. It was even a pleasure to hand over the cheque on completion.

Well done to Andy and his crew, very competent installers and nothing too much trouble. Amazing to see how quickly all Windows come out. And all the way through it was obvious they enjoyed what they do.

A highly recommended company to do business with.

Kind regards,

Mr P Newman

"Thank you for the highly professional work recently carried out at our property.

We found Falcon Windows responsive and straight forward to deal with; the quality of windows and doors is excellent and your installation team could not have been more helpful and professional.

We would also like to thank you for the after sales service we have received - the door has been adjusted a couple of time as it settles on the hinges and the fitters have again been a pleasure to deal with.

Thank you for a great job and we would have no hesitation in recommending your company and its services in the future"

Yours sincerely

Matt and Gayle Cook

"Very professional, John is very polite and courteous. The fitters were the same. The product is excellent and I would recommend Falcon Windows to my family and friends. This is the only company who didn't make negative or derogatory remarks about other windows firms."

Sheila Robertson

"The numbers in the questionnaire say it all for me, I couldn't fault your workmen. They arrived on time, they worked well as a team, clean & tidy workers and in their appearance the noise was kept to a minimum and we are satisfied that we have got value for money and a good round job.
Thank you very much Falcon"

Mr Aldersea

"Your team are friendly and helpful, work done quickly and tidily. They took care of my property so they didn't make more mess etc. The office team were also helpful and remember past jobs and make you feel very special. The aftercare service is also faultless. Any problems are fixed promptly ad without fuss. Over all an excellent Company to do business with"

Mrs Hammond

"We have been very pleased with the service given by yourselves. No pressure sales - good advise-questions answered - good to find that time is spent with us as customers not just wanting to 'seal a deal'. Excellent fitting service could not fault either of them (Billy & Darren) would recommend Falcon to anybody"

Mrs Laws

"Great Service - Thank you! Very Pleased with Job"

Mr Rogers

"Team worked well together Good Job Done Would recommend Falcon Windows"

Mrs Dyer

"Very Good clean job, fitters very helpful, Darren is a credit to Falcon Windows
Ordering is very easy - Aftercare is Excellent"

Mr Steward

"All in all a very good service with men who were concerned that the finished job was correct. I was particularly impressed at the quality of the finishing. The men worked hard and tried very hard to achieve a perfect finish.
I would have no hesitation to recommend yourselves to my friends and family"

Mr & Mrs Phillips

"Excellent Service Thank you! Very Professional and business like but also very friendly and eager to help- good quality windows and service provided- Admirered by friends already"

Ms Beaumont

"I was very pleased that the job was completed in one day, it was quite a challenge as it was 2 very big windows. Would recommend Falcon to my friends."

Mrs J Grimwood

"Excellent as always"

Mrs M Drury

"Thank you very much for a very professional job. It was unfortunate about the one window which was cracked of which you soon replaced."

Mrs Skeet

"Again, a quick and excellent service. We will recommend you to neighbours and friends in the area.

Thanks again."

Mr & Mrs Chadwick

"We thought about updating our 20 year old wooden windows for several years and initially opted for Falcon sealed units in the existing windows but decided that even though they were still good, the time had come to change them. An excellent decision taken on the knowledge that Falcon had served both us and my parents well in the past.

The bungalow has a new, fresh appearance. Your fitters were hard working, diligent and polite - a pleasure to have in our home. The windows are of excellent material and quality and as I said before, look superb! No mess left for me to tidy up - indeed the bungalow was cleaner than before installation! Thank you for a job well done."

Mr and Mrs Guy

"A very professional and highly efficient installation of our windows that been carried out. I can not fault the effort and quality of the installation work. I am very satisfied with the service Falcon Windows have provided."

Thank you very much"

Mr Day

"Excellent product, very pleased with the profile. Competent well trained staff, very efficient. I would have no hesitation in recommending such a professional company. Sincere thanks for transforming my house."

Mr Bell

"Thank you for the work, we are happy it is now completed. We were happy with everyone who carried out the work."

Mr and Mrs Lewis

"Your installers worked very hard and efficiently throughout the 3 days without hardly taking a break. I am very pleased with the product and the installation."

Mr Fordham

"I would just like to say how pleased my wife and I are with the work that was carried out. If any of my family and friends require any similar type of work, I will gladly put your name forward."

Mr K Sewell

"Falcon Windows always have a very polite and helpful members of staff. We have complete confidence in them in their work and after sales support."

Mr & Mrs Fraybis

"Polite, friendly and efficient installers. Tidied as they went along, very pleased and would recommend Falcon."

Mr & Mrs Halls

"We are very satisfied with the work carried out on our recently fitted patio door and also for the courtesy call after installation."

B B Clarke